Shipping Related Queries
Do you provide Express Shipping ?
Yes we provide express shipping. Products with express shipping reach you in 3 days and we charge 150 for it. Orders within Kanpur can reach same day or next day. However if an order is placed on Saturday, Sunday, Public and Government Holidays, the shipment will be dispatched on the next business day.
How many days does it take to deliver my order ?
The average shipping time is 3-5 working days. The timeframes shown above are merely estimates; there may occasionally be brief operating delays.
What are your shipping charges ?
We offer free shipping on all prepaid orders, therefore seize the opportunity while you have it! We are happy to provide COD, however we charge Rs.180 for COD & is above orders of Rs.1000 ( Kindly note that we do not offer free shipping on COD orders).
Do you provide tracking ?
Once your order is packed and ready to ship, you’ll receive a tracking number via WhatsApp/email so you can keep an eye on its activity while it makes its way to you.
Can I update my order or change my shipping address ?
You may put in a request within 24 hours of placing your order if you need to modify the shipping address. Please be aware that because our staff strives to send your order out as promptly as possible, we may not be able to modify your order upon request.
Do you provide international shipping & international payments?
Undoubtedly, we provide shipping internationally. For additional information, contact us on WhatsApp. Shipping costs vary per region. We provide choices like PayPal and Amex for overseas payments.
What happens in case my delivery is delayed?
Please contact our shipping team at sayhitoseri@gmail.com or through WhatsApp at +91 9569824646 in these scenarios. They’ll aid in speeding up the delivery!
Payment Related Queries
How do I make payments ?
We accept COD & UPI, master cards, visa credit & debit cards. We also have an option of net banking.
What happens in case my payment fails ?
In such circumstances, you will either receive a refund to your account or receive an order confirmation within 48 hours. You can stay in touch with us on WhatsApp on +91 9569824646
Product Related Queries
How is the material ?
They are made of pure 92.5% pure silver. Rodium/White finish products can be worn daily but silver jewellery with rose or yellow polish are preferred for occasional usage to maintain their shine .
How do I take care of my jewellery ?
- Please take off before taking a daily bath or swimming
- Avoid using soap & sanitizer
- Store in the given packaging
- Avoid exposure to sunlight and perspiration.
- Clean your jewellery after each use and occasionally wipe with a soft cloth.
How to get in touch with us ?
Please contact us at sayhitoseri@gmail.com or via Whatsapp at +91 9569824646 with any questions regarding shipment or customer service. You may reach me at sayhitoseri@gmail.com or WhatsApp on +91 9569824646, if you have any questions about collab.